Orders placed with Kamloops Truss are meant to be easy as possible!
When you receive your free estimate from us, please review it’s content and price. We will also send any other materials for you review. These may be layouts, profiles, beam specs, or design concerns. After your have reviewed these, we ask that you return a signed copy acknowledging this via email or in person. If you have any questions, concerns, or changes, please make us aware of these as soon as possible.
To place your orders, please contact our shipping department. There, you can let us know that you would like to make this an order, and place your deposit if needed. Shipping with also be able to help you with setting a delivery date, which we are usually 3-weeks out on. If there is a specific date that you would like us to accommodate, please just let us know!
We also have a few different ways to deliver, which we ask that you please let us know which you would prefer. Whether it be a Roll Truck which will roll your product off onto the ground, or a Crane to place your trusses right on top – we have you covered. We own and operate our own Shop Trucks, Roller Trucks, and Crane trucks. We also partner with Nomad Crane to have more availability for our customers!
Haven’t put your project in for a quote yet? That’s okay! Please contact us at the office, or fill out our form, which we will respond with your reference number to get the ball rolling. We always aim to have your quote back to you in 7-10 business days at the latest. If you need it back, or permit layouts back before then, like everything else, please just let us know!